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Transparency Portal ↗CareersWhistleblowing channel
Ecossistema
Ombudsman and integrity

Whistleblowing channel

Have you seen or experienced something that goes against ethics, the law or our policies? Tell us. Your report goes to the ombudsman, is handled confidentially and you can choose not to identify yourself.

The channel is open to employees, young apprentices, customers, suppliers, partners, civil servants and anyone in the community.

  • ConfidentialityOnly the team responsible for the investigation has access to the report.
  • Optional anonymityYou decide whether to give your name and a contact.
  • No retaliationAnyone who reports in good faith will not be punished for it.
What you can report

Examples of situations for the channel.

  • Corruption, bribery or fraud
  • Moral or sexual harassment
  • Discrimination of any kind
  • Undeclared conflict of interest
  • Misuse of personal data
  • Environmental damage
  • Breach of the Code of Ethics and Conduct

For complaints about products and services

Use the contact form or talk to Eco. The whistleblowing channel is for ethics and integrity issues.

Prefer email?

Write to ouvidoria@gallibso.com.br.

Make a report

How do you want to identify yourself?

When you submit, you receive a protocol number, even without identifying yourself. Keep this number. Anonymous reports do not record name, email or IP address.

After you submit

How your report is handled.

  1. 1

    Receipt

    The report reaches the ombudsman and gets a protocol number.

  2. 2

    Analysis

    The team assesses the information and, if needed, asks for more details using the protocol.

  3. 3

    Investigation

    The facts are investigated impartially, protecting the identity of the person who reported.

  4. 4

    Response

    If you identified yourself, the ombudsman replies through the contact you provided. If not, mention the protocol when writing to ouvidoria@gallibso.com.br.

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